Shipping Policy
Delivery times vary depending on your location, the shipping method selected at checkout, and external factors beyond our control. Most orders are delivered within 10–20 business days after dispatch under normal conditions. Below is a more detailed explanation of what to expect:
1. Processing & Dispatch
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Orders are typically processed and dispatched within 1–5 business days after payment is confirmed.
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Processing may take longer during peak seasons (holidays, major sales) or if additional order verification is required.
2. Factors that May Extend Delivery Time
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Customs inspections or import clearance procedures in the destination country.
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Local postal service delays or limited local delivery schedules.
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Unexpected events such as extreme weather, public holidays, or transportation disruptions.
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Incorrect or incomplete shipping address provided by the customer.
3. Tracking & Notifications
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A tracking number will be provided once your order leaves our warehouse (when available). Tracking updates depend on the carrier and may not appear immediately.
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If tracking shows no movement for several business days, please contact our support team so we can investigate.
4. If Your Package is Delayed or Not Received
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If you have not received your order within 30 days of the dispatch date, please contact us with your order number and tracking information. We will help locate the parcel and work with the carrier.
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In cases of confirmed loss by the carrier, we will follow our lost-package policy (refund or reship).
5. Tip to Help Ensure Timely Delivery
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Double-check your shipping address at checkout (including postal code).
6. Contact Us
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If you have any questions about this Shipping Policy or your order's delivery status, please contact us at: